Privacy policy

Privacy Policy

Giftsy Designs values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or interact with us.

Our store is hosted on Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you.

By using our website or services, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect personal information to provide and improve our services, including:

  • Contact Information: Name, billing address, shipping address, phone number, email address

  • Payment Information: Payment method details (processed securely by Shopify and payment providers — we do not store full card numbers)

  • Order Information: Items purchased, order history, returns, exchanges, and cancellations

  • Account Information: Username, preferences, and settings if you create an account

  • Customer Communications: Emails, messages, or inquiries sent to us

  • Device & Usage Data: IP address, browser type, device information, and how you interact with our website

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you about purchases, shipping, and support inquiries

  • Improve our website, products, and customer experience

  • Send promotional emails or marketing communications (you may unsubscribe at any time)

  • Detect fraud and maintain website security

  • Comply with legal and regulatory obligations

Marketing & Advertising

We may use your information to show relevant advertisements on platforms like Facebook, Instagram, and other websites. This may include remarketing based on your activity on our website.

Depending on your location, you may have the right to opt out of targeted advertising. You can manage your preferences through your browser settings or Shopify’s privacy controls.

Sharing Your Information

We may share your personal information with trusted third parties only when necessary, including:

  • Shopify and payment processors

  • Shipping and fulfillment partners

  • Marketing and analytics providers

  • Legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

International Customers

If you access our website outside the United States, your information may be transferred, stored, or processed internationally. We rely on approved legal safeguards to protect your data.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Data Security & Retention

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

We retain personal information only as long as necessary to fulfill orders, comply with legal requirements, or resolve disputes.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections or deletion

  • Opt out of marketing communications

  • Request data portability

To exercise any of these rights, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: info@giftsydesigns.com
📍 Mailing Address:
Giftsy Designs
PO Box 7732
Indian Lake Estates, FL 33855
United States